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Consumer

Consumer-focused organizations  leverage automation to significantly  improve communicate with consumers and better deliver consumer services.

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    Consumer-focused organizations have been focusing much of their digital transformation efforts on customer experience (CX) – investing in technology that can increase customer understanding, by collecting and analyzing data and acting on this data.

    However, there are a number of challenges that these organizations are facing including:

    • No standardized process for gathering data, making it harder to provide consumers with the information they’re looking for
    • Lack of automation: without automation tools, it is impossible to automate the customer journey, a key component of CX

    This is where BRYTER comes in.

    Consumer-focused organizations can leverage BRYTER to improve the way they communicate with consumers and better understand the way consumers interact with their services.

    How can BRYTER help consumers?  

    1. Guided knowledge: Develop tools that enable consumers to easily access information and gather all necessary answers for you to progress with your service.  
    2. Faster delivery: BRYTER’s no-code platform allows you to focus on developing a consumer-facing solution without the need to involve external developers to speed up the period between ideation and delivery.  
    3. On-the-go: Access BRYTER from anywhere using your laptop or handheld/mobile device.